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常见问题解答
一般
請於收到商品7天內聯絡客服人員,並提供「姓名」、「訂單編號」、「連絡電話」、「退貨商品名稱」、「退貨原因」等資料,客服人員收到後將會協助您進行退換貨。退換貨須知:退貨商品須為未經使用,且無非人為瑕疵所造成的污損、故障,消保法保障 7 天鑑賞期僅供您猶豫並確認商品是否符合您的需求,並非商品的試用期;如本商店有提示您者,請保留完整的原始包裝(含外包裝紙盒)並連同發票退回(若有隨貨出),否則恕不接受退貨。
退換貨須知:
退貨商品須為未經使用,且無非人為瑕疵所造成的污損、故障,消保法保障 7 天鑑賞期僅供您猶豫並確認商品是否符合您的需求,並非商品的試用期;如本商店有提示您者,請保留完整的原始包裝(含外包裝紙盒)並連同發票退回(若有隨貨出),否則恕不接受退貨。
Please contact the customer service staff within 7 days of receiving the product, and provide the "name", "order number", "contact number", "return product name", "return reason" and other information, the customer service staff will assist you after receiving the product Make a return.Return and exchange instructions:The returned goods must be unused and free from contamination or failure caused by human defects. The consumer protection law guarantees that the 7-day appreciation period is only for you to hesitate and confirm whether the goods meet your needs, not the trial period of the goods; If you are reminded, please keep the complete original packaging (including the outer packaging carton) and return it together with the invoice (if it is shipped with the goods), otherwise the return will not be accepted.
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